Southwest faces investigation over holiday travel disaster as it posts a $220M loss

Travelers wait in line at the Southwest Airlines ticketing counter at Nashville International Airport after the airline canceled thousands of flights in Nashville, Tenn., on Dec. 27, 2022. The Department of Transportation is investigating the disaster, which led to $220 million in losses for Southwest

The Department of Transportation says it is looking into the airline's flight scheduling practices and will hold it accountable for refunds. The 16,700 canceled flights cost Southwest $800 million.

(Image credit: Seth Herald/AFP via Getty Images)



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